Zircon Oval Pull-Out Bracelet, Retro, Personalized, Fashionable, Exquisite, Elegant Bracelet, Light Luxury, High-End Jewelry for Women
Store Q&A:
1. About Ordering
Each product has a specified reference weight. When placing an order, the shipping cost will be automatically calculated by the system, which may have slight discrepancies. If there are any issues, please contact our customer service in a timely manner. Products in group purchases have free shipping; non-group purchase products can be shipped together with group purchase products, and you can contact customer service to adjust the shipping cost. Delivery time for the Jinhua area is not guaranteed, please contact store customer service before placing an order. Our store does not support shipping to the Jinhua area, please be informed. Orders over 200 yuan in our store do not support unconditional refunds or exchanges.
2. About Discounts
1. Free Shipping: Free shipping for orders over 38 yuan (excluding Xinjiang and Tibet); delivery time for Yiwu area is not guaranteed, generally, home delivery is not accepted, so please be cautious when ordering; (the above is based on the condition that the product prices have not been changed)
2. Membership: Members enjoy store discounts and other promotional privileges. For details, please refer to the member area on the store homepage.
Membership discounts are automatically generated by the Alibaba system, which will automatically calculate each member's transaction count and amount, and will automatically upgrade upon meeting certain conditions.
After a successful transaction, the Alibaba system will automatically include you in our membership system, or you can directly apply in the member area on the store homepage, and we will arrange for review.
3. About Promotions
To provide buyers with more cost-effective products, we will launch new products weekly and occasionally offer various promotional activities, so please stay tuned!
4. About Products
Our factory specializes in jewelry wholesale, with products produced in bulk, primarily handcrafted. There may be slight differences between different batches of products, and minor flaws (which do not affect sales) are unavoidable. It is recommended to check samples first. Everyone should understand the principle of "you get what you pay for." Do not rely solely on your imagination; everyone's imagination is infinitely large, which we cannot satisfy, please understand! For customers who are very strict about quality, please purchase at a specialty store!
5. About Colors
1. Most products in our store are photographed from real items, with a small number of online images; colors have been professionally calibrated to be as close as possible to the actual product images. Due to factors such as lighting and the color contrast and temperature of computer monitors, color differences are unavoidable. Images are for reference only; please refer to the actual product, and if you mind, please be cautious when ordering!
2. Regarding styles and colors, we will default to matching according to the order and do not support style or color notes (except for special instructions on the product page); we will try our best to match according to your requirements, but it may be out of stock, so we hope for your understanding. If there is a temporary stock shortage (you can also place an order with a note for random colors of out-of-stock styles), we will notify you via Wangwang or phone, please understand!
6. About After-Sales
1. Receipt: Please ensure that you personally check the goods upon receipt. This is your right and also the key to our after-sales service. Thank you for your cooperation. (If you are unable to sign for yourself, please inform the friend, family member, or doorman who will sign for you to check the goods.)
2. Missing or Quality Issues: If you receive goods that are missing or have quality issues, please contact after-sales customer service within three days after signing for the goods. For quality issues, please take photos for confirmation after receiving the goods and contact our after-sales service via Wangwang to send the images. We will provide you with a satisfactory solution. Any consequences after the deadline will be at your own risk.
3. Returns and Exchanges: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is unused and does not affect resale; generally, products support unconditional returns and exchanges within three days after signing for receipt, and some products support a seven-day unconditional return service.
Note:
1. The following conditions do not qualify for returns or exchanges: A. Returned products with damaged or incomplete packaging, missing accessories or related materials; B. Unauthorized repairs or modifications; C. Not used or stored according to normal methods; D. Color differences are not eligible for returns or exchanges, and products beyond the after-sales service period.
2. After-sales service is the most basic service of the company, and we are willing to provide good after-sales service to everyone. At the same time, good after-sales service also requires cooperation from customers. Please read the above instructions carefully before returning or exchanging goods and try to follow the company's regulations to avoid affecting your after-sales service.
3. Regarding the handling of damaged and quality issue products, if there are issues with some products and the customer wants to return the entire order, according to Alibaba regulations, the shipping cost needs to be borne by the buyer.
7. About Invoices
Can invoices be issued? --- Yes --- If you need an invoice, please contact customer service and provide the specific invoicing information.