European and American Retro Metal Style Zircon Bracelet for Women 2026 New Model Light Luxury Niche Exquisite Bracelet High-Value Jewelry
Lanzan E-commerce Co., Ltd. welcomes you
Store Q&A:
1. About placing an order
Each product has a specified reference weight. The shipping fee will be automatically calculated by the system when placing an order, which may have slight discrepancies. If you have any questions, please contact our customer service in a timely manner. Products from group purchases have free shipping, and non-group purchase products can be shipped together with group purchase products. You can contact customer service to adjust the shipping fee. Delivery time for the Jinhua area is not guaranteed, please contact store customer service before placing an order. Our store does not support shipping to the Jinhua area, please be aware. Orders over 200 yuan in a single transaction do not support unconditional refunds or exchanges.
2. About discounts
1. Free shipping: Free shipping for orders over 38 yuan (excluding Xinjiang and Tibet); delivery time in Yiwu area is not guaranteed, generally, home delivery is not accepted for those who do not want home delivery (the above is based on the condition that the product price has not changed).
2. Membership: Members enjoy store discounts and other promotional privileges. Please refer to the member area on the store homepage for details.
Membership discounts are automatically generated by the Alibaba system, which will automatically calculate each member's transaction count and amount, and upgrade automatically when certain conditions are met.
After a successful transaction, the Alibaba system will automatically include you in our membership system, or you can directly apply in the member area on the store homepage, and we will arrange for review.
3. About promotions
To provide buyers with more cost-effective products, we will launch new products weekly and various promotional activities from time to time. Please stay tuned!
4. About products
Our factory specializes in jewelry wholesale, with products produced in bulk, primarily handcrafted. There may be slight differences between different batches of products, and minor flaws (which do not affect sales) are unavoidable. It is recommended to take samples first. Everyone should understand the principle of "you get what you pay for." Do not rely solely on your imagination; everyone's imagination is limitless, and we cannot meet that. Please understand! For customers with very strict quality requirements, please purchase at a specialty store!
5. About colors
1. Most products in our store are photographed from real items, with a small number of online images; colors have been professionally calibrated to be as close as possible to the actual product. Due to factors such as lighting, monitor color contrast, and color temperature, color differences are unavoidable. Images are for reference only; please refer to the actual product. If you mind, please be cautious when purchasing!
2. Regarding style and color issues, orders will be fulfilled according to the default order; style or color requests are not supported (unless otherwise specified on the product page); we will try to fulfill your requests, but shortages may occur, and we hope for your understanding. If there is a temporary shortage (you can also place an order with a note for random color of the out-of-stock style), we will notify you via Wangwang or phone. Please understand!
6. About after-sales
1. Receipt: Please be sure to inspect the goods and sign for them personally. This is your right and also the key to our after-sales service. Thank you for your cooperation. (If you are unable to sign for the goods personally, please inform the friend, family member, or security guard who will sign for you to inspect the goods.)
2. Missing or quality issues: If you find any missing items or quality issues after receiving the goods, please contact after-sales customer service within three days of signing for the goods. For quality issues, please take photos for confirmation as soon as you receive the goods. You can contact our after-sales service via Wangwang to send pictures, and we will provide you with a satisfactory solution. Late inquiries will be at your own risk.
3. Returns and exchanges: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is unused and does not affect resale; generally, products support unconditional returns and exchanges within three days of signing for them, and some products support a seven-day unconditional return service.
Note:
1. The following conditions do not qualify for returns or exchanges: A. Returned products with damaged or incomplete packaging, missing accessories or related materials; B. Unauthorized repairs or modifications; C. Not used or stored in a normal manner; D. Color differences are not eligible for returns or exchanges, and products beyond the after-sales service period.
2. After-sales service is the most basic service of the company, and we are willing to provide good after-sales service. At the same time, good after-sales service also requires cooperation from customers. Please read the above instructions carefully before returning or exchanging goods and try to follow the company's regulations to avoid affecting your after-sales service.
3. Regarding the handling of damaged and quality issue products, if there are issues with some products and the customer wants to return the entire order, according to Alibaba regulations, the shipping cost must be borne by the buyer.
7. About invoices
Can invoices be issued? --- Yes --- If you need an invoice, please contact customer service and provide the specific invoicing information.