Light Luxury Style Gourd Zircon Ring for Women, High-End Fashion Design Index Finger Ring, Versatile Commuting Exquisite Hand Jewelry Wholesale

Lanzan E-commerce Co., Ltd. welcomes you

Store Q&A:

1. About Ordering

Each product has a specified reference weight. The shipping cost will be automatically calculated by the system when placing an order, which may have slight discrepancies. If there are any issues, please contact our customer service in a timely manner. Group purchase products have free shipping, and non-group purchase products can be shipped together with group purchase products. You can contact customer service to adjust the shipping cost. Delivery time for the Jinhua area is not guaranteed, please contact store customer service before placing an order. Our store does not support shipping to the Jinhua area, please be aware. Orders over 200 yuan in a single transaction do not support unconditional refunds or exchanges.

2. About Discounts

  1. Free Shipping: Free shipping for orders over 38 yuan (excluding Xinjiang and Tibet); delivery time in Yiwu area is not guaranteed, generally door-to-door delivery is not accepted, so please be cautious when ordering; (the above is based on the condition that the product price has not changed)

2. Membership: Members enjoy store discounts and other promotional privileges. Please refer to the member area on the store homepage for details.

  Membership discounts are automatically generated by the Alibaba system, which will automatically calculate each member's transaction count and amount, and will automatically upgrade once certain conditions are met.

  After a successful transaction, the Alibaba system will automatically include you in our membership system. You can also apply directly in the member area on the store homepage, and we will arrange for review.

3. About Promotions

To provide buyers with more cost-effective products, we will launch new products weekly and occasionally offer various promotional activities. Please stay tuned!

4. About Products

  Our factory specializes in jewelry wholesale, with products produced in bulk, primarily through manual processing. There may be slight differences between different batches of products, and minor defects (which do not affect sales) are unavoidable. It is recommended to request samples for inspection. Everyone should understand the principle of "you get what you pay for." Please do not rely solely on your imagination; everyone's imagination is limitless, which we cannot satisfy. We appreciate your understanding! For customers with very strict quality requirements, please purchase at a specialty store!

5. About Colors

 1. Most of the products in our store are photographed from real items, with a small number of online images; colors have been professionally calibrated to be as close as possible to the actual product images. Due to factors such as lighting and the color contrast and temperature of computer monitors, color differences are unavoidable. Images are for reference only; please refer to the actual product. If you mind, please order cautiously!

2. Regarding style and color issues, we will default to matching according to the order and do not support style or color remarks (except for special instructions on the product page); we will try our best to match according to your requirements, but there may be shortages. We hope everyone can be understanding. If there is a temporary shortage (you can also place an order with a remark for random colors of out-of-stock styles), we will notify you via Wangwang or phone. Thank you for your understanding!

6. About After-sales 

1. Receipt: Please be sure to inspect the goods and sign for them in person. This is your right and also the key to our after-sales service. Thank you for your cooperation. (If you are unable to sign for it in person, please inform the friend, family member, or doorman who will sign for you to inspect the goods.) 

2. Missing or Quality Issues: If you receive goods that are missing or have quality issues, please contact after-sales customer service within three days after signing for them. For quality issues, please take photos for confirmation as soon as you receive the goods. You can contact our after-sales service on Wangwang to send pictures, and we will provide you with a satisfactory solution. Any consequences after the deadline will be at your own risk.

3. Returns and Exchanges: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is unused and does not affect resale; generally, products support unconditional returns and exchanges within three days after signing for them, and some products support a seven-day unconditional return service.

Note:

1. The following conditions do not qualify for returns or exchanges: A. Returned products with damaged or incomplete packaging, missing accessories or related materials; B. Unauthorized repairs or modifications; C. Not used or stored in a normal manner; D. Color differences are not eligible for returns or exchanges, and products beyond the after-sales service period.

2. After-sales service is the most basic service of the company, and we are willing to provide good after-sales service to everyone. At the same time, good after-sales service also requires cooperation from customers. Please read the above instructions carefully before returning or exchanging goods and try to follow the company's regulations to avoid affecting your after-sales service.

3. Regarding the handling of damaged and quality issue products, if there are issues with some products and the customer wants to return the entire order, according to Alibaba regulations, the shipping cost needs to be borne by the buyer.

7. About Invoices

Can an invoice be issued? --- Yes --- If you need an invoice, please contact customer service and provide specific invoicing information.