18K Real Gold Electroplated Zircon Rhombus Mother-Of-Pearl Necklace Ins Niche Versatile Clavicle Chain Fashion High-End Necklace for Women
Store Q&A:
1. About Ordering
Each product has a reference weight indicated, and the shipping cost will be automatically calculated by the system when ordering, which may have slight discrepancies. If there are any issues, please contact our customer service in a timely manner. Products with group purchase are free shipping, non-group purchase products can be shipped together with group purchase products, and you can contact customer service to adjust the shipping cost. Delivery time to Jinhua area is not guaranteed, please contact store customer service before placing an order. Our store does not support shipping to Jinhua area, please be informed. Our store does not support unconditional refunds for single orders over 200 yuan, and does not support unconditional returns or exchanges.
2. About Discounts
1. Free Shipping: Free shipping for orders over 38 yuan (excluding Xinjiang and Tibet); delivery time to Yiwu area is not guaranteed, generally delivery to the door is not accepted, please be cautious when ordering; (the above is based on the condition that the product price has not been changed)
2. Membership: Members enjoy store discounts and other promotional privileges, please refer to the member area on the store homepage for details.
Membership discounts are automatically generated by the Alibaba system, which will automatically calculate each member's transaction count and amount, and will automatically upgrade when certain conditions are met.
After a successful transaction, the Alibaba system will automatically include you in our membership system, or you can directly apply in the member area on the store homepage, and we will arrange for review.
3. About Promotions
In order to provide buyers with more cost-effective products, we will launch new products weekly and various promotional activities from time to time, please stay tuned!
4. About Products
Our factory specializes in jewelry wholesale, products are mass-produced, mainly handmade, there may be slight differences between different batches of products, and minor flaws (which do not affect sales) are unavoidable. It is recommended to take samples to check the goods first. Everyone should understand the principle of "you get what you pay for," and do not rely solely on your imagination, as everyone's imagination is limitless, which we cannot satisfy, please understand! For customers who are very strict about quality, please purchase at a specialty store!
5. About Colors
1. Most of the products in our store are photographed from real objects, with a small number of online images; colors have been professionally calibrated and are closest to the actual flat lay images. Due to factors such as lighting, computer monitor color contrast, and color temperature, color differences are inevitable. The images are for reference only, please refer to the actual product, and be cautious if you mind!
2. Regarding style and color issues, default allocation is based on the order, and style or color remarks are not supported (except for special instructions on the product page); we will try our best to allocate according to your requirements, but it may be out of stock, we hope everyone can be understanding. If there is a temporary stock shortage (you can also place an order with a remark for random colors of out-of-stock styles), we will notify you via Wangwang or phone, please understand!
6. About After-Sales
1. Receipt: Please be sure to inspect the goods and sign for them in person, this is your right and also the key to our after-sales work, thank you for your cooperation. (If you are unable to sign for it in person, please inform the friend, relative, or doorman who will sign for you to inspect the goods.)
2. Missing or Quality Issues: If you find any missing items or quality issues after receiving the goods, please contact after-sales customer service within three days after signing for them. For quality issues, please take photos for confirmation after receiving the goods, and you can contact our after-sales Wangwang to send pictures, and we will provide you with a satisfactory solution. Any consequences after the deadline will be at your own risk.
3. Returns and Exchanges: If you are not satisfied with the product or do not like it, you can return or exchange it as long as it is unused and does not affect secondary sales; generally, products support unconditional returns and exchanges within three days after signing for them, and some products support a seven-day unconditional return service.
Note:
1. The following conditions do not qualify for returns or exchanges: A. The returned product packaging is damaged or incomplete, product accessories or related materials are missing; B. Unauthorized repairs or modifications; C. Not used or stored according to normal methods; D. Color differences are not eligible for returns or exchanges, and products beyond the after-sales service period.
2. After-sales service is the most basic service of the company, and we are willing to provide good after-sales service to everyone. At the same time, good after-sales service also requires cooperation from customers. Please read the above instructions carefully before returning or exchanging goods, and try to follow the company's regulations to avoid affecting your after-sales service.
3. Regarding the handling of damaged and quality issue products, if there are issues with some products and the customer wants to return the entire order, according to Alibaba's regulations, the shipping cost needs to be borne by the buyer.
7. About Invoices
Can invoices be issued---Yes---If you need an invoice, please contact customer service and provide the specific invoicing information.